Website Enhancements - Survey

You may have noticed that we have been conducting a very short survey about your experiences on our website. For those of you that have taken the survey, thanks for the great and candid feedback. We have received some great comments:

"I really love the choices you have! You have a great selection of models that i really would like to buy. Thanks for the great choices and service"

"Very easy to navigate the website. Easy to complete transactions."

"very user friendly, easy navigation"

"user friendly no hassle transaction."

"The wide variety of models to choose from instead of logging in to each manufacturer's website, and the currency of the products (kept up to date)and their availability for purchasing. I also like the ease in ordering"

We also received some very constructive feedback on some improvements that we could make:

"It seems more harder to search for products. Larger photo when clicking the picture."

"Carrying too much variety product/company. Should just concentrate on Aeroclassics, Gemini Jets,Phoenix Models, Inflight, DW, Jet-X, Herpa."

"can't find a product and don't know if it is out of stock"

We have made a number of enhancements:

1. When we post new items, the picture size has been increased to 500 pixels. We have retroactively increased the size on already posted items. This will be a longer term and ongoing effort.
2. We continue to add pictures where they are missing. With some brands (JC Wings, Phoenix) the pictures are often not available until we receive the items, but whenever possible we attempt to have pictures with the models when they are placed up for pre-order.
3. With our new website software, if we are low on a product you will see a "Low Qty" alert on the product. If we are out of the product, it will dissapear from the site. As always feel free to contact us if you are looking for a particular items. We may be able to locate it for you.
   
4. We have segmented our New Release sections. The main "New Release" section contains all new "Pre-Order" models, but you can now also search by these segments:

• 1:400
• 1:200
• Military Models
  

Our goal is to make the site the easiest to use. The easiest to find new products, to check prices, to check avialability and to easily place your order.

We always appreciate your feedback and hope that you like our new enhancements.

- Drew